If Canada Post goes on strike we will be using Fedex as Our Shipping Method
WE SHIP WORLDWIDE. Items are shipped from Perth, Ontario, Canada. We try to get all orders out within 3 days handling time at the most(in stock items only). We normally ship 2 - 3 times per week. During our peak season (Yule/Christmas) we ship almost daily. We recommend you place your order by Dec. 17th to ensure your items arrive in time for Yule/Christmas.
We accept these forms of payment, including: Credit Card Processed by Paypal, PayPal, Email Money Transfer And Money Orders. We make it easy to shop with us! Your order is secure with us, as we use Paypal on our website, meaning your transaction is safe. We never disclose information to any other party. All purchases are processed in Canadian dollars.
PayPal is a trusted way to pay online. Thousands of people use Paypal daily to pay for online purchases. It's easy to sign up if you haven't, and once you register your credit card with them, you never have to exchange your credit card number with online stores, because PayPal takes care of the transaction for you.
Email Money Transfer (Interac Online):
We accept payments through your online banking through your bank. Select Money order option on your order, and send Interac online payment to firstname.lastname@example.org You will be prompted to create a password for the transaction - Choose anything you like, and email us the password you used.
We accept Cheques and Money Orders. Please allow ten business days after we recieve your cheque for Cheques to clear before your order is shipped. We accept Cheques in Canadian funds drawn on a Canadian Bank Account. There is no hold on Money Orders once we recieve them.Please also note that all U.S. Money Orders must be Internationally cashable.PLEASE KEEP RECEIPTS FOR MONEY ORDERS.There have been money orders lost in the mail and we'd hate for you to have one lost. The receipt gives you a way to trace it.
PARCEL DAMAGE/LOST ITEMS
Let us know immediately if you experience damage or loss of your order. Save all the packaging. Orders are shipped with insurance, and we will need you to work with us to get the claim processed with Canada Post.You may be required to send the item and/or packaging and/or documents to Canada Post, prior to the claim being processed. As soon as the claim is accepted, you will receive a refund for the damaged items, and in many cases the shipping as well.